modmail/structure/ChannelHandler.js
2021-11-29 12:25:38 +02:00

303 lines
13 KiB
JavaScript

class ChannelHandler {
constructor (modmail, opts) {
this.modmail = modmail;
this.client = modmail.client;
this.awaitingChannel = {};
this.mainServer = null;
this.bansServer = null;
this.categories = opts.modmailCategory.map((id) => id.toString());
this.cache = modmail.cache;
this.graveyardInactive = opts.graveyardInactive;
this.readInactive = opts.readInactive;
this.channelSweepInterval = opts.channelSweepInterval;
}
init () {
this.mainServer = this.modmail.mainServer;
this.bansServer = this.modmail.bansServer;
const { channels } = this.mainServer;
this.newMail = channels.resolve(this.categories[0]);
if (!this.newMail) this.client.logger.warn(`Missing new mail category!`);
this.readMail = channels.resolve(this.categories[1]);
if (!this.readMail) this.client.logger.warn(`Missing read mail category!`);
this.graveyard = channels.resolve(this.categories[2]);
if (!this.graveyard) this.client.logger.warn(`Missing graveyard category!`);
if (!this.newMail || !this.readMail || !this.graveyard) {
this.client.logger.debug(`Some mail categories were missing: ${this.categories}`);
}
// Sweep graveyard every x min and move stale channels to graveyard
this.sweeper = setInterval(this.sweepChannels.bind(this), this.channelSweepInterval * 60 * 1000);
}
async send (target, embed, newEntry) {
// Load & update the users past modmails
const history = await this.cache.loadModmailHistory(target.id)
.catch((err) => {
this.client.logger.error(`Error during loading of past mail:\n${err.stack}`);
return { error: true };
});
if (history.error) return {
error: true,
msg: `Internal error, this has been logged.`
};
const channel = await this.load(target, history).catch(this.client.logger.error.bind(this.client.logger));
history.push(newEntry);
const sent = await channel.send({ embed }).catch((err) => {
this.client.logger.error(`channel.send errored:\n${err.stack}\nContent: "${embed}"`);
});
await channel.edit({ parentID: this.readMail.id, lockPermissions: true }).catch((err) => {
this.client.logger.error(`Error during channel transition:\n${err.stack}`);
});
if (this.cache.queue.includes(target.id)) this.cache.queue.splice(this.cache.queue.indexOf(target.id), 1);
if (!this.cache.updatedThreads.includes(target.id)) this.cache.updatedThreads.push(target.id);
if (this.readMail.children.size > 45) this.sweepChannels({ count: 5, force: true });
return sent;
}
async setReadState (target, channel, staff, state) {
const history = await this.cache.loadModmailHistory(target)
.catch((err) => {
this.client.logger.error(`Error during loading of past mail:\n${err.stack}`);
return { error: true };
});
if (history.error) return {
error: true,
msg: `Internal error, this has been logged.`
};
if (!history.length) return {
error: true,
msg: `User has no modmail history.`
};
if (history[history.length - 1].readState !== state) history.push({ author: staff.id, timestamp: Date.now(), readState: state }); // To keep track of read state
if (state === 'unread') await this.load(await this.client.resolveUser(target), history);
if (channel) await channel.edit({ parentID: state === 'read' ? this.readMail.id : this.newMail.id, lockPermissions: true });
if (!this.cache.updatedThreads.includes(target)) this.cache.updatedThreads.push(target);
if (this.cache.queue.includes(target) && state === 'read') this.cache.queue.splice(this.cache.queue.indexOf(target), 1);
else if (!this.cache.queue.includes(target)) this.cache.queue.push(target);
return {};
}
/**
* Process channels for incoming modmail
*
* @param {GuildMember} member
* @param {string} id
* @param {Array<object>} history
* @return {TextChannel}
* @memberof ChannelHandler
*/
load (target, history) {
if (this.awaitingChannel[target.id]) return this.awaitingChannel[target.id];
// eslint-disable-next-line no-async-promise-executor
const promise = new Promise(async (resolve, reject) => {
const channelID = this.modmail.cache.channels[target.id];
const guild = this.mainServer;
const user = target.user || target;
const member = target.user ? target : null;
let channel = guild.channels.resolve(channelID);
const { context } = this.client._options;
if (this.newMail.children.size >= 45) this.overflow();
if (!channel) { // Create and populate channel
channel = await guild.channels.create(`${user.username}_${user.discriminator}`, {
parent: this.newMail.id
});
// Start with user info embed
const embed = {
author: { name: user.tag },
thumbnail: {
url: user.displayAvatarURL({ dynamic: true })
},
fields: [
{
name: '__User Data__',
value: `**User:** <@${user.id}>\n`
+ `**Account created:** ${user.createdAt.toDateString()}\n`,
inline: false
}
],
footer: { text: `• User ID: ${user.id}` },
color: guild.me.highestRoleColor
};
if (member && member.inAppealServer) {
if (guild.me.hasPermission('BAN_MEMBERS')) {
const ban = await guild.fetchBan(member.id).catch(() => null);
if (ban) embed.description = `**__USER IS BANNED FROM MAIN SERVER__**`;
else embed.description = `**__USER IS IN APPEAL SERVER BUT NOT BANNED FROM MAIN__**`;
} else embed.description = `**__USER IS IN APPEAL SERVER__**`;
} else if (member) embed.fields.push({
name: '__Member Data__',
value: `**Nickname:** ${member.nickname || 'N/A'}\n`
+ `**Server join date:** ${member.joinedAt.toDateString()}\n`
+ `**Roles:** ${member.roles.cache.filter((r) => r.id !== guild.roles.everyone.id).map((r) => `<@&${r.id}>`).join(' ')}`,
inline: false
});
await channel.send({ embed }).catch(err => this.client.logger.error(`ChannelHandler.load errored at channel.send:\n${err.stack}`));
// Load in context
const len = history.length;
for (let i = context < len ? context : len; i > 0; i--) {
const entry = history[len - i];
if (!entry) continue;
if ([ 'read', 'unread' ].includes(entry.readState)) continue;
// eslint-disable-next-line no-shadow
const user = await this.client.resolveUser(entry.author).catch(this.client.logger.error.bind(this.client.logger));
const mem = await this.modmail.getMember(user.id).catch(this.client.logger.error.bind(this.client.logger));
if (!user) return reject(new Error(`Failed to find user`));
// eslint-disable-next-line no-shadow
const embed = {
footer: {
text: user.id
},
author: {
// eslint-disable-next-line no-nested-ternary
name: user.tag + (entry.anon ? ' (ANON)' : entry.isReply ? ' (STAFF)' : ''),
// eslint-disable-next-line camelcase
icon_url: user.displayAvatarURL({ dynamic: true })
},
// eslint-disable-next-line no-nested-ternary
description: entry.content && entry.content.length ? entry.content.length > 2000 ? `${entry.content.substring(0, 2000)}...\n\n**Content cut off**` : entry.content : `**__MISSING CONTENT__**`,
color: mem?.highestRoleColor || 0,
fields: [],
timestamp: new Date(entry.timestamp)
};
if (entry.attachments && entry.attachments.length) embed.fields.push({
name: '__Attachments__',
value: entry.attachments.join('\n').substring(0, 1000)
});
await channel.send({ embed }).catch(err => this.client.logger.error(`ChannelHandler.load errored at channel.send:\n${err.stack}`));
}
this.modmail.cache.channels[user.id] = channel.id;
}
// Ensure the right category
// if (channel.parentID !== this.newMail.id)
await channel.edit({ parentID: this.newMail.id, lockPermissions: true }).catch((err) => {
this.client.logger.error(`Error during channel transition:\n${err.stack}`);
});
delete this.awaitingChannel[user.id];
resolve(channel);
});
this.awaitingChannel[target.id] = promise;
return promise;
}
/**
*
*
* @param {object} { age, count, force } age: how long the channel has to be without activity to be deleted, count: how many channels to act on, force: whether to ignore answered status
* @memberof Modmail
*/
async sweepChannels ({ age, count, force = false } = {}) {
this.client.logger.info(`Sweeping graveyard`);
const now = Date.now();
if (!this.graveyard) return this.client.logger.error(`Missing graveyard category!`);
const graveyardChannels = this.graveyard.children.sort((a, b) => {
if (!a.lastMessage) return -1;
if (!b.lastMessage) return 1;
return a.lastMessage.createdTimestamp - b.lastMessage.createdTimestamp;
}).array();
let channelCount = 0;
if (!age) age = this.graveyardInactive * 60 * 1000;
for (const channel of graveyardChannels) {
const { lastMessage } = channel;
if (!lastMessage || now - lastMessage.createdTimestamp > age || count && channelCount <= count) {
await channel.delete().then((ch) => {
const chCache = this.cache.channels;
const _cached = Object.entries(chCache).find(([ , val ]) => {
return val === ch.id;
});
if (_cached) {
const [ userId ] = _cached;
delete this.modmail.cache.channels[userId];
}
}).catch((err) => {
this.client.logger.error(`Failed to delete channel from graveyard during sweep:\n${err.stack}`);
});
channelCount++;
}
}
this.client.logger.info(`Swept ${channelCount} channels from graveyard, cleaning up answered...`);
if (!this.readMail) return this.client.logger.error(`Missing read mail category!`);
const answered = this.readMail.children
.filter((channel) => !channel.lastMessage || channel.lastMessage.createdTimestamp < Date.now() - this.readInactive * 60 * 1000 || force)
.sort((a, b) => {
if (!a.lastMessage) return -1;
if (!b.lastMessage) return 1;
return a.lastMessage.createdTimestamp - b.lastMessage.createdTimestamp;
}).array();
let chCount = this.graveyard.children.size;
for (const ch of answered) {
if (chCount < 50) {
await ch.edit({ parentID: this.graveyard.id, lockPermissions: true }).catch((err) => {
this.client.logger.error(`Failed to move channel to graveyard during sweep:\n${err.stack}`);
});
chCount++;
} else break;
}
this.client.logger.info(`Sweep done. Took ${Date.now() - now}ms`);
}
async overflow () { // Overflows new modmail category into read
const channels = this.newMail.children.sort((a, b) => {
if (!a.lastMessage) return -1;
if (!b.lastMessage) return 1;
return a.lastMessage.createdTimestamp - b.lastMessage.createdTimestamp;
}).array();
if (this.readMail.children.size >= 45) await this.sweepChannels({ count: 5, force: true });
let counter = 0;
for (const channel of channels) {
await channel.edit({ parentID: this.readMail.id, lockPermissions: true });
counter++;
if (counter === 5) break;
}
}
}
module.exports = ChannelHandler;