diff --git a/src/ChannelHandler.ts b/src/ChannelHandler.ts
index 0b170b4..374036a 100644
--- a/src/ChannelHandler.ts
+++ b/src/ChannelHandler.ts
@@ -247,7 +247,7 @@ class ChannelHandler
                     if (!user)
                         return reject(new Error('Failed to find user'));
                     const mem = await this.modmail.getMember(user.id).catch(this.logger.error.bind(this.logger));
-                    const mbr = mem?.struct as GuildMember;
+                    const mbr = mem?.struct;
 
                     // eslint-disable-next-line @typescript-eslint/no-shadow
                     const embed: APIEmbed = {
@@ -262,7 +262,7 @@ class ChannelHandler
                         },
                         // eslint-disable-next-line no-nested-ternary
                         description: entry.content && entry.content.length ? entry.content.length > 2000 ? `${entry.content.substring(0, 2000)}...\n\n**Content cut off**` : entry.content : '**__MISSING CONTENT__**',
-                        color: mbr.roles.highest.color || 0,
+                        color: mbr?.roles.highest.color || 0,
                         fields: [],
                         timestamp: new Date(entry.timestamp).toISOString()
                     };